Customer Success Team
Here to help you be as successful as possible!
Our team is proactive and committed to driving long term-value for you and your workforce.
Launching program
Our devoted crew will provide you with everything you need to ensure that the set-up and landing of our app in your workplace is successful. We will be right beside you throughout all of the launching alternatives to provide support and answer any questions you may have.
Launching options include:
CEO one to one with Sir John Kirwan
Senior leaders ‘Leading in these times’ session
Personalised company welcome from Sir John Kirwan
Customised promotional collateral
Mentemia overview and Q&A launch session
All hands/company wide session with Sir John Kirwan and Dr Fiona Crichton
Refer to our subscription options and Launch Together program PDFs for full details.
Technical Support for you and your people
Got a question? Having an issue? Can’t figure out how something works?
We’re here to help! Get in touch at any time and our team will talk you through your challenges or help with anything else you may need.
Resources
We are committed to ensuring you get the maximum value that you can out of Mentemia. That’s why we will provide you with resources to use when you launch the app into your workplace, as well as for ongoing support. These include:
A guide to launching Mentemia in your workplace
Monthly update eDMs including the newest app features and our favourite blogs to share with your people
Workplace posters
Sales collateral
You might also be interested in these:
Monthly Insights
Receive exclusive monthly insights from JK and Dr Fiona Crichton on mental wellbeing. Get updates about new features and content.
Webinars and Workshops
Webinars with JK and Dr Fiona Crichton about mental wellbeing and relevant topics. Educational workshops to help your people to understand their mental wellbeing.
Monthly Snapshot Report
Anonymised, aggregated data about adoption, engagement and where your people are spending their time in the app.